FAQ - original

DELIVERY

Australian orders are shipped via Couriers Please Express service with FREE shipping + tracking updates.

Metropolitan areas: 1-2 Business days
Regional areas: 3-5 Business days

All orders have the Authority to Leave in a safe place if no one is present to accept the delivery. Please contact us if you have any special requests.

International Orders are shipped with AusPost International + tracking updates with a flat-rate shipping fee of $10 AUD 

  • Standard Shipping: 5-7 business days to most major cities, world-wide.
  • Non-metro locations & Russia: 7-10 business days. 

Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.

EXCHANGE & RETURNS 

28th Vintage is happy to accept returns and exchanges on FULL PRICED items within 10 days of receiving your item. All items must be in original condition with all tags attached. 
Please contact info@28thvintage.com to confirm a Returns Authorisation Number and Returns Address. 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item to issue a refund/credit note or exchange.

 

ITEMS ON SALE / PROMOTIONAL CODE

Sale items can be returned for store credit or exchange, but are NOT eligible for refunds, unless the item/s received are deemed faulty.

AFTERPAY

Currently only available to Australian Customers

SEZZLE

Currently available to USA & Canada Based Customers